- Business Communication

Understand the causes of poor listening and how to become a better listener

Estimate of Hours – 1

Learn how to develop persuasive messages

Estimate of Hours – 2-3

Improve the flow of critical information in your organization

Estimate of Hours – 1-2

Understand the different styles of communicators to develop better working relationships

Estimate of Hours – 1

Understand the importance of body language when communicating

Estimate of Hours – 1-2

How to compose a business message effectively

Estimate of Hours – 2-3

Learn how to write successful sales letters and proposals

Estimate of Hours – 2-3

Guidance on how to achieve clear and effective writing

Estimate of Hours – 3-4

How to convey negative news in a professional and tactful way

Estimate of Hours – 1-2

Guidelines on using email to improve communication with your clients and employees

Estimate of Hours – 1-2

Learn how to develop informal and formal reports

Estimate of Hours – 1-2